Our Mission, Vision and Value
使命，愿景和价值
MISSION 使命 : Provide Quality, Reliable, Attentive Care of the elderly. 提供优质，可靠，周到的关怀老人.
VISION 愿景 : The highest quality of patient care provided through the advancement of nursing practice. 通过护理给予病人提供最高品质和服务.
VALUE 价值 : Extraordinary Compassion, Courage, Integrity, in every situation! 非凡的爱心，勇敢，正直，在任何情况下！
Our Philosophy 中心理念
WE, THE STAFF OF AGILENESS HOME
我们，养生之家全体员工
- are committed to providing professional and compassionate elderly care;
致力于提供专业且充满关怀的长者护理； - respect the dignity, privacy and uniqueness of every individual;
尊重每一位长者的尊严、隐私与独特性； - and create a safe, structured and family-like environment for all.
营造安全、有规律、温馨如家的生活环境。
Why Choose Us 养生之家
Serving since 2011, Agileness Home brings over 10 years of experience in elderly care.
自2011年成立以来，养生之家拥有超过10年的长者护理经验。
We care for every resident like family, with dignity, patience and compassion.
我们以家人之心照顾每一位长者，给予尊重、耐心与关怀。
Spacious & Strategic Location 宽敞优越环境
Prime Location Beside Nature
Located next to Penang Botanical Garden and Youth Park, surrounded by greenery and fresh air.
坐落于槟城植物园与Youth Park旁，绿意盎然，空气清新。
Spacious & Comfortable Living Space
5,000 sqft single-storey mansion on 8,000 sqft land with wide and open areas.
5,000平方尺单层豪宅，建立在8,000平方尺土地上，空间宽敞舒适。
Safe Outdoor Activity Area
Secure and open space for exercise, relaxation and light physical therapy.
安全宽阔的户外空间，适合运动、放松及简单物理治疗。
Professional & Experienced Care 专业与经验护理
Over 10 Years of Experience
Established since 2011, with more than a decade in elderly care.
自2011年成立，拥有超过10年的长者护理经验。
Close to Major Hospitals
Only 1km away from General Hospital, Loh Guan Lai and Island Hospital.
距离三大医院仅1公里，医疗资源便利。
Dedicated & Compassionate Staff
Providing attentive, responsible and respectful care every day.
专业团队每日提供细心、负责与充满关怀的照护服务。
Family-Like Living & Structured Lifestyle 温馨如家 · 有规律生活
Structured Daily Routine
A well-organized schedule to promote healthy and disciplined living.
规律的生活作息，促进健康与稳定生活。
Morning & Afternoon Activities
Daily exercises, leisure sessions and festive celebrations throughout the year.
每日晨间运动、午间活动及节日庆祝，生活丰富有意义。
Warm & Family-Oriented Environment
We care for every resident like family, ensuring comfort and peace of mind.
以家人之心照顾每位长者，让家属安心、长者放心。
TESTIMONIAL
Luckily I found Agileness first because of the location was good just in front of GH easier for me to bring mum for her regular follow up.
Then, the environment set up was good which landed with space.
After moved in, Miss Loh and the staffs were good to look after the elderly.
My mum stayed there for 3 years plus till late 2019 when her situation is getting worse and I brought her home.
My dad suffered a moderate stroke in December 2022 and moved into Agileness Home Care after being discharged from the hospital. During that stressful time, it was the year-end holidays, and out of 7–8 homes I called, Ms. Loh was the only one who answered. That kind of immediate care meant the world to me.
Over the past four months, my dad has recovered well thanks to the dedicated and loving care from Ms. Loh and her team. The home is spotlessly clean and completely free of odour. The caregivers are well-trained, respectful, and closely supervised, and I’ve personally witnessed their gentle care when I stayed overnight—bathing, changing, and attending to my dad with patience and kindness.
Every morning, residents do exercises under the caregivers’ guidance, and the meals are healthy and suitable. My dad recently started taking porridge after months of tube feeding, and he enjoys it. Ms. Loh also maintains strict but thoughtful rules, including regulated visiting hours and mask requirements, which make the environment safe and organized.
In short, I am extremely happy with the care and environment at Agileness Home Care. Most importantly, my dad is happy too, and his mood and well-being have improved greatly. A heartfelt thank you to Ms. Loh and her wonderful team for all that they do.
